The Beneficiary and Family Centered Care-National Coordinating Center (BFCC-NCC) supports the BFCC-Quality Improvement Organizations (QIOs) as they work to improve health care services for Medicare beneficiaries. BFCC-NCC initiatives include the Beneficiary and Family Advisory Council (BFAC) and a focus on Person and Family Engagement.
As part of its national initiatives, the BFCC-NCC:
- Collects and analyzes national data to look for opportunities for quality improvement
- Suggests strategies to produce improved outcomes and increased beneficiary satisfaction
- Works with other national experts and partners to do outreach to raise awareness about beneficiary rights and case reviews
Follow the BFCC-QIOs on Twitter here.