Person-Centered Care: Create Improvement

Person-centered care promotes choice, purpose and meaning in daily life. Person-centered care means that long-term care residents are supported in achieving the level of physical, mental and psychosocial well-being that is individually practicable. This goal honors the importance of keeping the person at the center of the care planning and decision-making process. Care plans are living documents that are revised to reflect a person’s changing needs. In person-centered care, staff places a premium on active listening and observing, so staff can adapt to each resident’s changing needs regardless of cognitive abilities.

Pioneer Network's Starter Toolkit for Engaging Staff in Individualizing Care

This Toolkit is a product of Pioneer Network’s National Learning Collaborative on Using the MDS as an Engine for High Quality Individualized Care, made possible with the support of The Retirement Research Foundation. The Collaborative incubated B&F Consulting’s method for engaging staff in individualizing care to improve outcomes for residents. The method first puts in place four foundational organizational practices – consistent assignment, huddles, involving CNAs in care planning, and Quality Improvement (QI) closest to the resident. These practices create a forum for regular communication, critical thinking, and problem solving among and with staff closest to the residents.

Pioneer Network's Starter Toolkit

Artifacts of Culture Change

An Organizational Readiness and Assessment Tool. Gather staff, residents, family caregivers, board members, and community leaders to check out culture change in your home. It's easy, you can complete the whole survey in one sitting or any part you want to. Save the information, come back at a convenient time and do another section or two. Need a copy? Print out a report. It's that useful. 

Artifacts of Culture Change

PEAK-ED (Promoting Excellent Alternatives In Kansas Educational Modules)

The Kansas Department for Aging and Disability Services (KDADS) is committed to ensuring high quality services for Kansas nursing home residents. For the past ten plus years, KDADS has been recognizing nursing homes for successfully implementing culture change through the Promoting Excellent Alternatives in Kansas Nursing Homes program, commonly known as PEAK. 

PEAK-ED (Promoting Excellent Alternatives In Kansas Educational Modules)