A recent environmental scan of patient and family engagement best practices showed that using beneficiaries as advisors in QIN-QIOs’ decision-making processes led to better health care outcomes. 
The new report highlights the latest achievements from the QIO Program, including data-driven results and success stories from the 14 QIN-QIOs and two BFCC-QIOs. 
By providing Immediate Advocacy and other services, BFCC-QIOs are helping Medicare beneficiaries, as well as their families and caregivers, exercise their right to high-quality health care. Learn more. 
The BFCC-QIOs’ healthcare navigation program can help residents of nursing homes with everything from care coordination to medication management. Here’s what people with Medicare need to know about the program. 
Looking after people with Medicare, especially those with chronic illnesses, can be a major challenge for caregivers. When health care issues arise, Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) can be a valuable patient advocate. 
If a person with Medicare has concerns about the quality of Medicare-covered health care she or he has received, here’s what they can do to try to resolve the issue. 
Taking a more active role in one’s health care, or in the care of a family member, can improve short and long-term health outcomes. A new program from the QIO Program’s Beneficiary and Family-Centered Care-Quality Improvement Organizations (BFCC-QIOs) is helping patients and caregivers do just that. 
When patients face health care challenges, such as ineffective hospital discharge plans, they can turn to Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) for help. Here’s one patient’s story. 
When patients face health care challenges, such as ineffective hospital discharge plans, they can turn to Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs) for help. Here’s one patient’s story. 
Many Medicare beneficiaries need skilled nursing facility services at some point in their lives. But what can they do if they are not satisfied with the care received during their short-term nursing home stay? 
Learn how Beneficiary and Family Centered Care-QIOs (BFCC-QIOs) give patients a voice and create a safe and responsive place for Medicare recipients to get support and information on care options and appeals. 
Learn how KEPRO and Livanta are helping beneficiaries who have a complaint about the quality of their care or who want to appeal a provider’s decision.