Staff Stability

Most residents are more comfortable with caregivers they know. When long-term care communities achieve stable staffing, direct care staff, certified nursing assistants (CNAs), nurses, and administrators work in the community long enough to learn each resident’s needs and preferences. A stable staff allows the community to benefit from experience and knowledge that staff gain over time, increasing the overall competence and confidence of staff, while building strong bonds between residents and caregivers.

Staff Stability: Improvement

Recognizing the clinical and managerial complexities of these settings and that employee roles and responsibilities can vary among nursing homes, it is essential that every new employee be oriented to the policies, practices, and procedures of the individual nursing home. An orientation period provides an opportunity to assess the new employee's competencies and provide instruction, coaching, and mentoring to strengthen any deficits identified.

Orientation Guide

Staff Stability: Engage

Leadership Fact Sheet

Staff Fact Sheet

Consumer Factsheet

Staff Stability: Monitor & Sustain 

The Domestic Lean Goddess - PDSA

Tip Sheet on Testing Change & Starting Small