This issue of QIO News focuses on how promoting person engagement and health literacy through medication education and multicultural communication can improve health outcomes for seniors.
QIOs in Action
Health Quality Headlines
Life Care Center of Coeur d'Alene, Idaho cut its pain rate roughly in half over a period of six months. Learn about the four main interventions this nursing home used to achieve their success.
An introduction from Dennis Wagner, Director, and Jeneen Iwugo, Deputy Director, Quality Improvement and Innovation Group (QIIG), Center for Clinical Standards and Quality, Centers for Medicare & Medicaid Services (CMS).
With the goal of creating healthy populations among diverse communities , Health Services Advisory Group is teaching diabetes self-management classes in many different languages.
Miami Shores Nursing & Rehabilitation Center Peer Coaches share how they reduced their rate of 94.8 percent of long-term residents on antipsychotic medications in 2011 to zero percent in 2015.
Engaging residents in quality-improvement discussions and soliciting their feedback on care, services, and activities can be a valuable way to get an insider’s point of view.