An introduction from Dennis Wagner, Director, and Jeneen Iwugo, Deputy Director, Quality Improvement and Innovation Group (QIIG), Center for Clinical Standards and Quality, Centers for Medicare & Medicaid Services (CMS).

Miami Shores Nursing & Rehabilitation Center Peer Coaches share how they reduced their rate of 94.8 percent of long-term residents on antipsychotic medications in 2011 to zero percent in 2015.

Paramedics from the Buckeye, Arizona, Fire Department perform in-home visits for patients recently discharged from the hospital who do not qualify for home health services but have complex medical and/or social situations that put them at risk for a hospital