Topic: Effective Communication Strategies for Deaf, Hard-of-Hearing, Blind, and Visually Impaired Patients

Date: Wednesday, June 13, 2018

Audience:

This event was open to beneficiaries, families, health care providers, practitioners, partners, and Quality Innovation Network-Quality Improvement Organizations.

Event Description:

Did you know that according to the 2016 American Community Survey, 14.6% of adults age 65 and older have a hearing impairment and 6.6% have a vision impairment? People who identify as Deaf, or who are hard-of-hearing, blind, or visually impaired are also more likely to have other conditions including diabetes, cardiovascular health issues, and depression. Join us to learn how to best serve these and all patients in primary care and other ambulatory settings. The call format included presentations by a patient, a provider, and a QIN-QIO, followed by an open discussion.

Click here for a flyer for this event.

Learning Objectives:

  1. Describe the benefits of effective communication with Deaf, hard-of-hearing, blind, and visually impaired patients.
  2. Identify at least two strategies they can use to better meet the communication needs of Deaf, hard-of-hearing, blind, and visually impaired patients.
  3. Access resources that can help them to better meet the communication needs of Deaf, hard-of-hearing, blind, and visually impaired patients.

Slides & Recorded Presentation:

Meet the Speakers:

Padma Taggarse, MMI, MBA
Executive Director – Physician Office Quality
HSAG – AZ

J. John Pimentel, RN, BSN, CDOE
Diabetes Program Manager & Vision Rehabilitation Therapist
Insight
Photo credit: Fidelco Guide Dog Foundation, Inc.
Fall 2017 newsletter: https://www.fidelco.org/file/documents/Fall-2017-FidelcoNews.pdf

Michael McKee, MD, MPH
Assistant Professor
Department of Family Medicine
University of Michigan/​Michigan Medicine

Supplemental Resources: