Led by the Centers for Medicare & Medicaid Services (CMS), the Quality Improvement Organization (QIO) Program is one of the largest federal programs dedicated to improving health quality at the local level.
Our program aligns with the six CMS Quality Strategy goals:
- Make care safer by reducing harm caused in the delivery of care.
- Strengthen person and family engagement as partners in their care.
- Promote effective communication and coordination of care.
- Promote effective prevention and treatment of chronic disease.
- Work with communities to promote best practices of healthy living.
- Make care affordable.
This strategy supports the priorities of the Department of Health and Human Services’ (HHS) National Quality Strategy (NQS).
In collaboration with health care and community partners, we’ve helped improve our nation’s quality of care. Over the past several years, QIOs nationwide brought together thousands of hospitals, nursing homes, physician practices, and patient advocates to prevent pressure ulcers, avoid surgical complications, reduce health care-acquired infections (see: Health care or Hospital-acquired infection) and use technology to coordinate preventive care.
QIO Program initiatives in communities across the country have resulted in dramatically fewer avoidable hospital readmissions and higher rates of preventive screenings. They’ve also equipped Medicare beneficiaries to play a more active role in managing chronic conditions.
Learn about the QIO Program’s organizational structure and how we make an impact.