Portrait of senior woman at home

Collaboration Reduces Hospital Readmissions, Improves Patient Care and Outcomes

The Health Quality Innovation Network team, a Centers for Medicare & Medicaid Services Hospital Quality Improvement Contractor, partners with health care providers in Kansas, Missouri, South Carolina and Virginia to support their quality improvement efforts. This includes spreading best practices to help other facilities achieve similar successes. One such provider, SoutheastHEALTH in…
March 2022
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Practitioners and interns discussing medical reports on laptop

Improving Vaccine Uptake Among Nursing Home Staff Through Motivational Interviewing Techniques

Health Services Advisory Group (HSAG), the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Arizona and California, started working on Motivational Interviewing in the spring of 2021 as a tool to help nursing homes improve uptake of the COVID-19 vaccine. Slow vaccine uptake at nursing homes has been identified as a key challenge. Given that, how did you choose…
March 2022
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Portrait Of Medical Team Standing In Hospital Corridor

Behind the Scenes of Project Firstline

Q&A with Cheri Fast, RN, BSN, CIC, Project Lead  Infection prevention and control is fundamental to safer care, improved health outcomes and a reduction in costs. Great Plains Quality Innovation Network (Great Plains QIN) and Project Firstline Leads in South Dakota are working together to help prevent, mitigate and respond to infections through education, resource sharing and technical…
March 2022
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Nurse and patient, in wheelchair, looking outside to nature.

Nursing Home Staff Retention Pilot Program Soars

  With health care provider partners in Kansas, Missouri, South Carolina and Virginia, the Health Quality Innovation Network, has heard many stories of nursing homes struggling with staff retention. However, they also learned of a story of hope about one nursing home's pilot program increasing its staff retention rate to 100 percent in four months. The COVID-19 pandemic introduced a new set of…
March 2022
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Directly below shot of multiethnic medical team stacking hands over white background

Behind the Scenes of the Compass HQIC Strategy

A Q&A with Charisse Coulombe, HQIC Program Manager and Melissa Perry, HQIC Project Coordinator What is the Iowa Health Collaborative what is its history with the Centers for Medicare & Medicaid Services (CMS)? The Iowa Healthcare Collaborative (IHC) is a provider-led, patient-focused nonprofit 501(c)(3) organization dedicated to sustainable health care transformation. Created in 2004…
March 2022
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Nurse and patient looking over information on a tablet

Behind the Scenes of the Nursing Home Command Center

Q&A with Craig Bagley, CMS Nursing Home Command Center Lead   Why was the CMS Nursing Home Command Center developed? What are its goals?   The Nursing Home Command Center was formed in November 2020 during the height of the COVID-19 pandemic to bring CMS data analysts, the Independent Evaluation Contractor (IEC) and Centers for Medicare & Medicaid Services (CMS)…
March 2022
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Healthcare professional escorting patient in wheelchair, while patient interacts with woman with mask on.

Quality and Health Equity During a Pandemic

A Q&A with Comagine Health  What has been the effect of the COVID-19 pandemic on the American Indian Alaska Native (AIAN) community?  The AIAN communities have been disproportionately impacted by the COVID-19 pandemic. Based on Centers for Disease Control and Prevention (CDC) data the AIAN population infection rates are over 3.5 times higher than non-Hispanic whites…
March 2022
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Doctor sitting at desk with N-95 mask on

Collaborating with Hospitals Through Group Email Discussion List

When the Telligen HQIC team started recruiting hospitals, a hospital association they were working with requested the use of a listserv.  Historically, a listserv, or group email discussion list, has been used to disseminate information quickly to several individuals through a group email. The proposed idea was to create conversation between the HQIC team, their partners, and hospitals. After…
March 2022
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doctors standing along data technology diagram

Using Data Technology to Help Communities in Crisis

In August 2021, Hurricane Ida hit Louisiana and destroyed buildings while leaving thousands of people without electricity. The staff at Alliant Health Solutions (AHS), the QIN-QIO for Louisiana, contacted health care facilities to provide assistance while providing daily updates to CMS about the situation on the ground.  AHS staff had a unique tool to aid in their efforts - detailed,…
March 2022
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Animation of Naloxone Opioid Overdose Kit

Opioid Interventions in Nursing Homes and Community Coalitions

Against the backdrop of the COVID-19 pandemic, the opioid epidemic continues to rage, fueled in part by the mental health challenges that have accompanied COVID-19. The Centers for Disease Control and Prevention (CDC) recently reported an average increase in opioid overdose deaths of 30% during 2020 as compared to the previous year. During this period, IPRO, the Quality Innovation Network-…
March 2022
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