Partnering with Representative Patient and Family Advisors to Achieve Health Equity
This webinar, produced by IPRO, was developed for hospitals to help them understand how to partner with diverse patient and family advisors who are representative of their patient population to improve patient safety for all populations. Viewers will learn:
Last Updated:
July 18, 2023
The Value of the Lived Experience of Front Line Caregivers, Patients and Families in Reducing Hospital-Associated Harm
July 18, 2023
The Value of the Lived Experience of Front Line Caregivers, Patients and Families in Reducing Hospital-Associated Harm
After years of steady improvement in hospital-acquired conditions, the COVID-19 pandemic brought hospitalization surges, staffing shortages, and family visitation limits that worsened patient outcomes. Convergence, a Centers for Medicare & Medicaid Services (CMS) Hospital Quality Improvement Contractor (HQIC), set out to better understand what contributed to the rise in hospital-associated harm at the beginning of the pandemic and how such harms could be prevented in the future.