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Process Improvement Fundamentals
Improving the entire patient journey to ensure better outcomes requires building a culture of continuous improvement and operational excellence. Through process improvement, hospitals can adopt quality improvement models and evidence-based practices to systematically drive change and deliver safe high-quality equitable care.
Is My Hospital Meeting CMS Metrics for Person and Family Engagement?
Hospitals can use this worksheet, created by TMF Health Quality Institute, to self-assess their PFE efforts and refer to the Hospital PFE Action Plan for links to resources.
Hospital Person and Family Engagement (PFE) Action Plan
TMF Health Quality Institute provides an action plan with resources to help hospitals ensure they meet CMS metrics for person and family engagement (PFE).
Hospital Admission Discussion Guide for Patients and Families
The purpose of this form, created by TMF Health Quality Institute, is intended to help patients and their families talk with health care providers about a hospital admission.
Hospital Discharge Discussion Guide for Patients and Families
This guide, created by TMF Health Quality Institute, has developed a checklist of important items to discuss with your health care team when being discharged from the hospital.
Opioid Resources for Patients and Caregivers
Opioid-related adverse events are a critical patient safety issue with added attention to preventing overuse. Health Quality Innovators (HQI) created a summary of resources, geared toward patients and caregivers, to support safe education.
Resources Target Infection Prevention Efforts at the Source
Healthcare-associated infections (HAI) are a threat to patient safety. To reduce the risk of infection in the very place where patients seek care, Health Quality Innovators (HQI) developed infection prevention resources that can be used in a variety of healthcare settings.
