CMS QI Voices - Episode 5: From the Field - Boosting Vaccine Confidence Using Motivational Interviewing and Peer Ambassadors

Centers for Medicare & Medicaid Services (CMS) Quality Improvement (QI) Voices: Improving COVID-19 Outcomes in Nursing Homes Across America is an audio series that gives you a closer look at the projects and the people who are improving health care quality and outcomes. These brief conversations include detailed show notes for even more insights into the process behind health care quality improvement – and how you might adapt these to your own organization.


Cultural experiences within a resident population can contribute to vaccine hesitancy. In this episode, learn how motivational interviewing and peer ambassadors helped one California nursing home increase COVID-19 vaccine confidence and its resident COVID-19 booster rate.


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Intended Audience
Health Care Providers

Provided by
Centers for Medicare & Medicaid Services

Last Updated
July 18, 2023