General Inquiries If you have general questions about the QIO Program, please use the form below. However, if you:Have a quality-of-care concernWant to file a complaintWant to appeal a hospital discharge or decision to end Medicare-covered services, orWant to check the status of a complaint you filedYou must contact the Beneficiary & Family Centered Care-Quality Improvement Organization (BFCC-QIO) for your state. Click here to locate your BFCC-QIO.This is not a government website and is not intended to serve as policy guidance. If you are a provider seeking Medicare policy resources, please visit www.cms.gov. If you are a Medicare beneficiary with a question, please call 1-800-MEDICARE (1-800-633-4227).IMPORTANT NOTE: Please do not include protected health information or personally identifiable information in your correspondence. Name* Organization Email* Phone Subject?* Message Body?* Please ensure there is no protected health information or personally identifiable information in either the Subject or Body of your message before submitting. SubmitReset