In the decade since its founding, Alliant Health Solutions' (Alliant) Beneficiary & Family Advisory Council (BFAC) has played a significant role in the organization's mission to make health care better. The council consists of 11 volunteers over the age of 55 from across the Southeast whose primary objective is to ensure people with Medicare and their caregivers have the necessary tools and resources to make well-informed health decisions. Council members are part of the targeted age group for many of Alliant's resources and some even reside in long-term care facilities.

To protect Medicare beneficiaries and the Medicare Trust Fund, the Centers for Medicare & Medicaid Services (CMS) established Beneficiary and Family Centered Care-Quality Improvement Organizations (BFCC-QIOs). BFCC-QIOs help beneficiaries exercise their right to high-quality health care by providing a range of services. Among these services is Immediate Advocacy (IA), an informal process used to quickly address concerns and resolve issues.

TMF Health Quality Institute, a Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO), works with nursing homes and skilled nursing facilities in Arkansas, Mississippi, Nebraska, Puerto Rico and Texas to improve staff and resident COVID-19 vaccination and booster rates. To accomplish this, TMF provides technical assistance and education to facilities through weekly webinars and online office hour events.