Beneficiary and Family Centered Care Quality Improvement Organizations (QIOs) (BFCC-QIOs) understand how important complaints and appeals are to beneficiaries. BFCC-QIOs offer an online tool to check your case status and follow it through each stage of the process.
To check your case status, find your state below and click the link for your region to go to your BFCC-QIO’s website. You will need the case ID number you received when you first filed your appeal.
Depending on your BFCC-QIO, statuses may only be available for certain types of cases.
For help using the online tool, call your BFCC-QIO's helpline number.
BFCC-QIO Contact Information by Region or State
Northeast and Caribbean:
Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Puerto Rico, Rhode Island, Virgin Islands, Vermont
Mid-Atlantic and Southeast:
Delaware, District of Columbia, Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, West Virginia
Mountain, North Central and South:
Alabama, Arkansas, Colorado, Kentucky, Louisiana, Mississippi, Montana, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Utah, Wyoming
Midwest:
Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, Ohio, Wisconsin
West:
Alaska, Arizona, California, Hawaii, Idaho, Nevada, Oregon, Washington