Beneficiary and Family Centered Care Quality Improvement Organizations (QIOs) (BFCC-QIOs) understand how important complaints and appeals are to beneficiaries. BFCC-QIOs offer an online tool to check your case status and follow it through each stage of the process.

To check your case status, find your state below and click the link for your region to go to your BFCC-QIO’s website. You will need the case ID number you received when you first filed your appeal. 

Depending on your BFCC-QIO, statuses may only be available for certain types of cases.

For help using the online tool, call your BFCC-QIO's helpline number.

BFCC-QIO Contact Information by Region or State

Region 1:
Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, Vermont 

Region 2:
New Jersey, New York, Puerto Rico, Virgin Islands

Region 3:
Delaware, DC, Maryland, Pennsylvania, Virginia, West Virginia

Region 4:
Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee

Region 5:
Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin

Region 6:
Arkansas, Louisiana, New Mexico, Oklahoma, Texas

Region 7:
Iowa, Kansas, Missouri, Nebraska

Region 8:
Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming

Region 9:
Arizona, California, Hawaii, Nevada, Guam, N. Mariana Islands, American Samoa

Region 10:
Alaska, Idaho, Oregon, Washington