National Disparities LAN Event: December 2018

Topic: Addressing Disparities: Best Practices for Communicating about Accomplishments in Health Equity

Date: Wednesday, December 122018


This event was open to beneficiaries, families, healthcare providers, practitioners, partners, and Quality Innovation Network-Quality Improvement Organizations.

Event Description:

You deserve recognition for your accomplishments in health equity! Celebrating accomplishments can help to motivate teams, sustain progress, and spur others into action if you communicate in an accurate, sensitive, and impactful way. In this event, experts in communications and health equity offered strategies for sharing success stories, including communications advice specific to disparities and health equity. 

Click here for the flyer for this event.

Learning Objectives:

  1. Be able to identify success that are worth sharing
  2. Describe two general strategies for effective communication about successes
  3. Discuss additional strategies for communicating about health equity successes

Slides & Recorded Presentation:

Meet the Speakers:

Alexa Newlin, MA
Marketing Specialist
Program Collaboration Center - Integrated Communications (PCC-IC)

Melanie Wasserman, PhD
Managing Consultant
The Lewin Group/​QIN NCC

Brenda Jenkins, RN, D.Ay., CDOE, CPEHR, PCMH CCE
Senior Program Administrator
Healthcentric Advisors/​New England QIN-QIO

Supplemental Resources:

  1. Robert Wood Johnson Foundation, Cargen E, and Westen D (2010). A New Way to Talk about the Social Determinants of Health.
  2. Thomspon, D, ed. (2016). Why Frames Matter. Chapter 5 in Framing the Dialog on Race and Ethnicity to Advance Health Equity, National Academies of Science, Health and Medicine Division.
  3. New England’s Patient Newsletter – 9 ways to boost your Immune System
  4. New England’s Regional Diabetes Self-Management Program (DSMP) Leader E-Newsletter – We are Better Together