This success story highlights the amazing work of Lindsay Municipal Hospital (LMH) in rural Lindsay, Oklahoma. Today, 95% of Lindsay Municipal Hospital’s inpatient population are people who are incarcerated. The agreement with the Department of Corrections allows for LMH to serve individuals in a work release program to those in maximum security. Learn about their quality improvement journey and how Telligen provides enhanced technical assistance.

Collecting patient demographic and language data helps health care providers understand and tailor care to patient needs, improving outcomes. Meeting race, ethnicity, and language (REAL) data standards enhances care quality and identifies health care disparities.

The Telligen Hospital Quality Improvement Contractor (HQIC) program connects over 190 small, rural and critical access hospitals from across the country to engage in activities that improve patient safety and quality of care. To address the isolation prevalent in rural healthcare communities, Telligen established a virtual platform for peer-to-peer networking known as the Quality Collective: Sharing Stories from the Field.

Promoting and maintaining high vaccination rates for recommended vaccines is a critical strategy for infection prevention. This virtual toolkit serves as a resource in assisting healthcare organizations and providers in their efforts to identify gaps and vaccinate more adults.

The DVA puts together messaging and media tips to help QIO Program contractors promote their quality improvement activities.

Small patient volumes in rural hospitals often distort quality data. By employing innovative methods to communicate low-frequency patient safety events that reflect these small volumes, we can more accurately share our safety story and highlight the outstanding work done in rural hospitals. The Convergence Health Infrequent Events Calculator can transform your data, offering insights that go beyond a run chart to effectively convey your quality and patient safety narrative!