Keeping nursing home staff updated on the latest COVID-19 guidelines and directives is critical for continued improvement of resident and staff vaccination rates for the COVID-19 vaccine and booster. Quality Insights, a Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO) is using a multi-faceted approach to educate its staff and update nursing homes in its two-state region about the latest COVID-19 vaccination and booster guidance.

One of the first nursing homes referred to Mountain-Pacific Quality Health (Mountain-Pacific) in December 2021 for assistance with improving its resident COVID-19 booster rate demonstrated a 44.1 percent increase following frequent and tailored one-on-one assistance.

Low resident and staff vaccination rates put the most vulnerable at risk.

The Health Quality Innovation Network (HQIN) team partners with health care providers in Kansas, Missouri, South Carolina and Virginia to support their quality improvement efforts. This includes spreading best practices to help others achieve similar successes.