Patient Family Engagement (PFE) and Health Equity Series

The Centers for Medicare & Medicaid Services (CMS) has developed the 5 Metrics for Person and Family Engagement to provide HQIC facilities a framework to engage patients and families in their care. Health Services Advisory Group (HSAG) created a series of 30-minute presentations to discover how to achieve these metrics, keep patients and families at the center of care, and engage staff to form an alliance with patients and families.




Last Updated:
February 21, 2024


HQIC Community of Practice Call | Preventing and Reducing Workplace Violence

Shot of a group of medical practitioners standing together in a hospital.

This session, hosted by CMS, features subject matter expertise from the American Hospital Associa

CDC and CMS Present Stories from the Field: Immunization Strategies for Long-term Care

Doctor administering shot to senior patient. Date and time of event below.

Despite the vulnerability of nursing home residents to COVID-19 infection, only 37% of nursing ho

HQI HQIC Facilitates CLABSI Interventions to Achieve Cost Savings of $2M

January 04, 2024

HQI HQIC Facilitates CLABSI Interventions to Achieve Cost Savings of $2M

The Centers for Medicare & Medicaid Services (CMS) Quality Improvement Organization (QIO) Program is dedicated to improving the quality of health care at the community level. Hospital Quality Improvement Contractors (HQICs) are strategic partners of the QIO Program dedicated to improving the quality of care delivered to people with Medicare in hospitals.

Blog Topic Areas:

Medicare Billing Requirements: Preventive Visits and Screening Services

Medical professional doing medical coding billing

This course, hosted by Telligen QI Connect, will provide the most current information related to

Medicare Billing Requirements: Cardiovascular Screening and Management Services

Medical professional doing medical coding billing

This course, presented by Telligen, will review how Medicare reimburses for many screening servic

Medicare Billing Requirements: Diabetes Prevention and Management Services

Medical professional doing medical coding billing

This course, hosted by Telligen QI Connect, will provide the most current information related to

Medicare Billing Requirements: Chronic Kidney Disease Screening and Management Services

Medical professional doing medical coding billing

This course, hosted by Telligen QI Connect, will review the five stages of chronic kidney disease

Spreading Bundle Tools and Resources on High Reliability Culture

Medical doctors at the conference

CMS presents the 2023 High Reliability Organization (HROs) a variety of learning and networking e