A small, hospital-based skilled nursing facility (SNF) was referred by the Centers for Medicare & Medicaid Services (CMS) to Alliant Health Solutions (Alliant), a CMS Quality Innovation Network-Quality Improvement Organization (QIN-QIO), for assistance with increasing its resident COVID-19 booster rate. The QIN-QIO conducted a root-cause analysis (RCA) and helped the SNF use the Plan-Do-Study-Act (PDSA) method to create an action plan to address the barriers uncovered by the RCA.

A small nursing home in a Midwest suburb struggling to increase its resident COVID-19 booster rate was referred by The Centers for Medicare & Medicaid Services (CMS) to TMF, a CMS Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for assistance. With TMF’s help, the nursing home demonstrated a 53.5 percent increase in its resident COVID-19 booster rate from when it was first referred to the QIN-QIO and the last report to the National Healthcare Safety Network (NHSN) database in October 2022.

Navigating a Gatekeeper

TMF Health Quality Institute, a Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO), works with nursing homes and skilled nursing facilities in Arkansas, Mississippi, Nebraska, Puerto Rico and Texas to improve staff and resident COVID-19 vaccination and booster rates. To accomplish this, TMF provides technical assistance and education to facilities through weekly webinars and online office hour events.