Messaging and Media Tips for American Heart Month - February 2021

This resource, produced by the Data Validation and Administrative (DVA) Contractor, was created for Network of Quality Improvement and Innovation Contractors. It includes activities for consideration and social media posts for raising awareness about American Heart Month.

Last update: December 2020




Last Updated:
July 18, 2023


Messaging and Media Tips for African American History Month - February 2021

This resource, produced by the Data Validation and Administrative (DVA) Contractor, was created for Network of Quality Improvement and Innovation Contractors. It includes activities for consideration and social media posts for raising awareness about African American health.

Last update: December 2020




Last Updated:
July 18, 2023


COVID-19 Focused Survey Readiness Book

This resource, produced by the Health Quality Innovation Network, was developed for nursing home administrators and directors of nursing to help them prepare their facility for the COVID-19 focused survey. It instructors users to create a COVID-19 Survey notebook tabbed to match the Survey Entrance Worksheet along with a checklist of the required survey documents.

Last update: May 2020




Last Updated:
July 18, 2023


Hospital Quality Improvement Contractor (HQIC) Fact Sheet

This resource, produced by the Data Validation and Administrative (DVA) contractor, was developed for Network of Quality Improvement and Innovation Contractors (NQIIC) to share with health care providers, partners and communities. It describes Hospital Quality Improvement Contractors (HQICs), the quality improvement projects HQICs support, and how HQICs use data to improve health care quality.

Last update: August 2021




Last Updated:
July 18, 2023


CAUTI Process Improvement Discovery Tool

This tool, developed by TMF, was created for hospitals to help them provide safer patient care by identifying process improvement opportunities for catheter-associated urinary tract infections (CAUTIs). Hospitals can use the results to develop specific strategies to address gaps and identify resource needs.

Last update: February 2021




Last Updated:
July 18, 2023


The Value of the Lived Experience of Front Line Caregivers, Patients and Families in Reducing Hospital-Associated Harm

July 18, 2023

The Value of the Lived Experience of Front Line Caregivers, Patients and Families in Reducing Hospital-Associated Harm

After years of steady improvement in hospital-acquired conditions, the COVID-19 pandemic brought hospitalization surges, staffing shortages, and family visitation limits that worsened patient outcomes. Convergence, a Centers for Medicare & Medicaid Services (CMS) Hospital Quality Improvement Contractor (HQIC), set out to better understand what contributed to the rise in hospital-associated harm at the beginning of the pandemic and how such harms could be prevented in the future.

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