Building Rapport with Patients: OARS Communication Skills

Image of healthcare worker holding patient hand

This resource was developed by the Agency for Healthcare Research and Quality to help health care providers respond to diverse patients in a culturally sensitive and appropriate manner. It is featured in the Quality in Action blog article, Telligen QI Connectâ„¢ Shares Strategies to Support Vaccine Champions.


Intended Audience
QIN-QIO
HQIC
Health Care Providers
AIANHQI
OPSS

Provided by
Agency for Healthcare Research and Quality


Last Updated:
July 18, 2023